Roles and permissions

Who can see what in your salon, from the front desk to the books.

Permissions answer one question over and over: should this person see this? Sable answers it with roles, so a stylist sees their column and their clients, and the money stays where it belongs.

The roles

Role	What they see and do
Owner	Money, settings, team, and salon operations. Booth renters keep their client conversations private.
Admin	Runs the salon day to day: calendar, clients, team management, without owning the business’s financial controls.
Stylist	Their own calendar, their clients, their earnings. Not the salon’s finances or settings.
Stylist (booth renter)	Runs their own book; only they can see conversations owned through their preferred-stylist assignment.
Front desk	Books, checks in, and checks out on behalf of the salon, without business financials or booth-renter messages.

On the web, roles live in Team → Members. Your roster lists everyone in the salon with their role, their status, and their commission arrangement, and the pencil at the end of a row opens everything else about that person.

Change someone’s role

Roles follow people as they grow, and the roster changes them in place:

1. In Team → Members, find the person in your roster.
2. Select the pencil at the end of their row.
3. Open Role, then the role menu, and pick the new role. You’ll see exactly the roles you’re able to grant.
4. Confirm.

The new access takes effect immediately.

The same role applies when a teammate unlocks a shared front-desk computer or iPad with Salon Mode. A PIN identifies the person; it does not widen what their role can see or do.

Moving someone to Booth Renter is the one change Sable pauses on, because it reshapes their day as well as their permissions. The confirmation tells you what changes for them: their calendar, clients, and messages narrow to their own book, clients can book them online, and they set their own services and prices instead of working from the salon menu. Their working hours are the natural next step, so clients see real openings.

Ownership is its own move: transfer it from Settings, not from the roster.

Team contact details

Open the pencil on someone’s row to view their Profile. Owners and managers can see their email and phone number there. After they join, those details come from their Sable account and are read-only; they update their own sign-in information in account settings. Before they join, you can edit the contact details on their invitation. With custom roles, visibility of account contact details after someone joins depends on permission to read sensitive team details.

Who can be booked

Each person’s editor has a Bookable switch. Turn it on for anyone taking appointments, and off for a teammate who is away, fully booked through another channel, or working the desk that week. Owners, managers, stylists, and booth renters start with it on; front-desk teammates start with it off.

Off stops any new appointment being booked for them, online or by your front desk, and leaves everything already on the calendar exactly where it is.

Booking spots

Your plan includes a booking spot for each person clients can book: up to 20 on the Salon plan, and one on the Stylist plan. Everyone with Bookable on uses a spot, whatever their role, including teammates you’ve added who haven’t joined yet. Teammates who don’t take bookings, like your front desk, never use one, so you can add as many of them as you like.

When you add someone, the first step shows how many spots are in use. Once every spot is taken, the roles that take bookings wait until you turn Bookable off for someone, and the Bookable switch works the same way.

Running a salon with more than 20 people taking bookings? Email [e-mail] and we’ll set you up.

Add your team

Bringing someone in takes under a minute, from Team → Members on the web:

1. Select Add team member.
2. Pick their role. The list shows exactly the roles you’re able to grant, and handing out admin-level access stays with the owner.
3. Enter their first name, last name, mobile number, and email address.
4. Select Add and invite.

They’re on your team the moment you add them: on the calendar, bookable by your front desk and on your booking page, with their own booking link. You can set their working hours, assign services, and book their first clients before they’ve even opened the email.

The invitation is how they take their place. They open it and sign in with an email code or an existing connected account. Sable carries over the information you entered and asks them to verify their mobile number if needed. No password is required. Once they accept, everything already on their calendar is theirs, their assigned role takes effect, and salons using Salon Mode then prompt them to choose a PIN for shared devices.

For personal Gmail addresses, dots and tags such as +team reach the same account. The invitation also works when their connected account uses a different Gmail spelling. Other email providers keep their own address rules; dots in a work email address can identify a different person.

If Sable asks them to use an existing sign-in method, they should sign in with that account and return to the invitation. Accounts protected by two-factor authentication keep that protection when joining a team.

An existing account keeps its name and verified phone number. If an earlier invitation is missing contact details, the recipient can finish them from the invitation link. An accepted invitation can resume account setup while its link is still valid.

Someone who already works at another business on Sable joins with the same account. On the web they switch businesses from the account menu at the bottom of the sidebar; in the Sable app for iPhone and iPad they tap their name at the top of the menu.

If the person you add was on your team before, Sable sends them an invitation back instead, and their earlier history, booking link, and settings return when they accept.

Adding a booth renter

Choosing Booth Rent Stylist keeps going, because renting a chair is an arrangement rather than just an access level. You’ll set:

• Booth Renter Information: their name, phone, and email.
• Booth Rent: the days they rent the chair, the amount, how often it’s due (weekly, bi-weekly, or monthly), and the date their first rent falls due. Bookings only land on the days you pick, on your calendar and on your booking page alike, so the chair stays free the rest of the week. Every later cycle counts from the first due date, so a renter starting mid-month can still be billed on the first.

Their rented days apply from the moment you add them, and their week starts laid out on those days. The rent agreement starts when they accept.

Card payments for a renter’s clients go to the renter’s own payout account, which they set up after they join. Until then, take those payments another way (cash, for example); Sable won’t run a card for them.

Rented days stay yours to change afterwards, from Rented days in their editor (the pencil at the end of their row). That’s also where you set them for a renter who joined before you started using this flow, or who you converted from another role. Leaving every day unselected means no day restriction: they can be booked any day their hours allow.

Before they join

Until they accept, their row shows Not joined yet, with how long their invitation has left. Invitations stay open for 7 days.

• Resend invite on their row sends a fresh invitation. Use it when an invitation expires or gets lost. The old link stops working.
• The pencil on their row edits everything else: their name, email, and mobile number, a renter’s rent, and their role, bookability, and hours, just like anyone on the team. A new email address needs a fresh invitation, so send one after saving.
• Remove from team, at the bottom of their editor, takes them off the team and stops their invitation working. Appointments already booked with them stay on the calendar.

Anyone who has already joined is removed from their editor the same way. They lose access right away, their history and booked appointments stay, and their booking spot opens up. If you add them again later, their history, booking link, and settings come back when they accept.

Payroll access on the web

Team → Payroll is available to people who can read organization payroll on the Salon plan. That read permission does not allow edits: running payroll is a separate permission for settings, shift corrections, adjustments, marking paid, and reopening the most recent paid period. Managing commission setup controls the member editor’s Pay section. Nobody can edit their own pay setup or correct their own shifts through the payroll operator controls.

Employees with permission to read their own pay, without organization payroll access, see My pay. It shows only their own statement and is read-only. Booth renters use their own payout, balance, and rent surfaces instead of employee payroll. The web sidebar clock is available to eligible employees on the Salon plan, including in the mobile menu.

Custom roles

When the built-ins don’t match how your salon divides responsibility (a senior stylist who also manages inventory, a bookkeeper who needs reports and nothing else), custom roles let you shape access to fit. Each custom role appears in the roster like any other.

Rules of thumb

• Give the least that works. It’s easier to grant more later than to claw back access someone’s gotten used to.
• Booth renters are marked as booth renters. The flag isn’t cosmetic: rent tracking, their own book, client attribution, and their earnings boundaries all hang off it. On a shared client, a booth renter sees only their own appointments, formulas, photos, and intake responses. Allergies remain visible as safety information. The Inbox is stricter: when a booth renter is the client’s preferred stylist and remains active, only that renter can read and reply to the conversation on the salon’s shared number. Owner, admin, employee stylist, Front Desk, custom organization-wide roles, and other renters are excluded. Prior appointments do not widen access, and front-desk delegation is not available right now. Salon staff also cannot remove an active renter’s client assignment to bypass the message boundary. Retiring the renter returns the thread to the salon-owned inbox.
• The role is the boundary, not trust. Everyone’s trustworthy until the day the phone gets stolen; roles keep a bad day small.

What this connects to

• Commission, hourly pay, and timesheets: Commissions, time, rent, and payroll
• What clients see never depends on roles: your booking page shows services and times, not your org chart.

Related

• Set up Sable for a salon team
• Salon Mode
• Commissions, time, rent, and payroll

Still stuck? Visit the Help Center to submit a support ticket.