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A model call, a new-client application, a “do you have any openings?” form: people apply faster than chairs open. Sable keeps that line in one place. Approving an application puts the person on the right stylist’s waitlist, and when an opening appears you invite her to book it. The whole chain is four moves: she applies, you approve, you invite, she books.

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Point the form at a stylist

A form can belong to the salon or to one stylist. The stylist it belongs to is the one whose waitlist an approval fills, and the one an invite books with.
1

Open the form's settings

Go to Forms, open the form, and choose Form settings (the gear in the editor’s toolbar). These settings are on the General tab, and you set them from a computer.
2

Choose the form owner

Set Form owner to the person the form is for, or leave it on Salon-Wide for a form the whole team works from. Owners and admins set this on any form in the salon; a booth renter’s own forms are already hers.
3

Set what approval does

Set When approved to Add to waitlist. Approving a submission now creates or links the client and puts her in line with that stylist.
Share the form the way you share any other: the public link, an embed on your site, or a link sent to one person. See Forms for building it.

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Approve her onto the waitlist

Open the form’s Results, read the submission, and choose Approve to waitlist. Sable matches her to an existing client by email or phone, or creates the client from what she submitted. The approved response then says whose waitlist she is on, with a link straight to it. If she had no preferred stylist yet, the form’s stylist becomes hers. Approving the same submission twice keeps the one row. Nobody stands in line twice.

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Work the line

Clients → Waitlist shows everyone waiting. Filter by Everyone or by a stylist to see one person’s line, with the count on each chip. Every row carries what you need to decide who to call:
  • Who she is, and her number or email.
  • The stylist she is waiting for.
  • Applied via the form she came through, when she applied.
  • How long she has been waiting.
  • Where the invite stands: sent by text, sent by email, or waiting to go.
  • Waiting, Contacted, Booked, or Removed.
Have a question for her first? Select Message on her row to text her from your inbox or email her before you invite her to book. You can still add someone by hand with Add: a walk-in, a phone call, a regular who wants the next cancellation.

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Invite her when an opening appears

1

Choose Invite to book

Select Invite to book on her row.
2

Confirm the stylist

The invite opens on the stylist she is waiting for. Owners, managers, and front desk can pick someone else, which hands her over (see below).
3

Set an expiry, or don't

An invite stays good until it’s used. Turn on Set an expiry for a “this week only” opening.
4

Create it, then send it

Select Create. Sable mints a private booking link for that stylist and hands it to you: Copy link, Share, Send by text, or Send by email. Texting needs her mobile number and her agreement to receive texts; if she gave you that permission, confirm it on the spot. See SMS consent and conversations.
Her row moves to Contacted and shows the invite, so the next person looking at the list can see she has already been offered the slot. The link works the same way every booking invite does: it opens that stylist’s booking page, and one appointment uses it up. See Invite a client to book.

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Hand a client to another stylist

Sometimes the opening belongs to someone else. In the invite, pick the stylist who actually has the time. Sable moves the row onto her list, records who it came from so the row reads “from Devyn”, retires any invite the first stylist had out, and tells the receiving stylist she has someone new waiting. Owners, managers, and front desk hand clients over. Stylists and booth renters invite for themselves, from their own line.

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The row closes itself

When she books through the invite, the appointment lands on that stylist’s calendar and her waitlist row moves to Booked. There is nothing to tidy up afterwards: the line stays honest on its own. Mark a row Removed when someone is no longer waiting, so the list keeps meaning what it says.

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Common questions

Can a form belong to one stylist? Yes. A form assigned to her lets her read and approve what comes in, and every approval lands on her own waitlist. An owner or an admin builds it and assigns it to her; a booth renter builds her own. What if the form belongs to the salon? Approvals go onto the salon’s line, and any bookable stylist can take her from there. Does she get anything automatically? No. Approving her puts her in line; you decide when to send the invite, so nobody is offered a slot you have not actually got. She already has an appointment. Why is she still Waiting? A row closes when the booking comes through her invite. Set the row to Booked by hand when she booked another way. Still stuck? Visit the Help Center to submit a support ticket.