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On the web, Team → Members holds your roster and pay setup, and Team → Payroll holds pay periods, statements, timesheets, and payroll settings. Payroll and the time clock are available on the Salon plan. Employees with permission to read their own pay use My pay in the sidebar. Booth renters use their own balance and rent pages instead.

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Pay setup and commissions

For employees, open the pencil on their roster row, then Pay. Set separate percentages for service, retail, and extension commissions. An empty percentage saves as zero. Each type can use One rate or Tiers. Tier plans specify which sales are measured, the pay-period or calendar-month window, the ladder of thresholds, and whether a higher rate applies to the whole window or only the amount above its step. A replacement plan shows its start date and takes effect in the next window; the first plan applies in the current window. For booth renters, the same Pay tab sets Retail and Extensions percentages for salon-owned products sold through their checkout. Blank retail means no retail rate is set. Blank extensions use the retail rate until you enter a separate extension percentage. Enter 0 for no commission; clearing the extension field restores the retail fallback. These rates apply to future sales and do not change earlier settlements. Renters’ service proceeds and tips still go to their own payment account and stay outside employee payroll. Service commissions belong to the person who performed each service. Retail commissions belong to the person selected in Sold by on the checkout line. Refunds reverse the earnings for the selected items and their original earners. Tips can be refunded with a service line. Product fees recover product costs and do not earn commission, including when an appointment is paid by invoice. Partial invoice payments exclude the same proportion of the fee. Manual discounts are shared proportionally across the subtotal. Membership discounts reduce service revenue only. For a 100serviceanda100 service and a 4.30 product fee, a 50% commission earns 50,or50, or 45 when the ticket has a 10% manual discount. With a 100service,a100 service, a 10 product fee, and a 20membershipdiscount,thecommissionableamountis20 membership discount, the commissionable amount is 80. Commission earnings appear automatically in the relevant pay period. There is no separate commission approval queue. You need permission to manage commission setup to edit Pay, and you cannot edit your own setup.

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Hourly pay and timesheets

Set an hourly rate and its Rate starts date in the member’s Pay section. The rate applies to hours worked from that date. When you set a first rate from a pay period, the date starts at that period’s first day so the hours already worked are paid; choose a later date for a raise. The rate history keeps earlier rates and who set them. Blank hourly pay means no hourly rate is set. Priced shifts still contribute to hourly pay when other shifts have no rate; the No hourly pay flag identifies the unpriced hours. Use Clock in and Clock out at the bottom of the web sidebar or in the mobile menu. While clocked in, the control shows when the shift began and its running duration. Shifts come from punches, rather than working schedules. There is no break deduction in payroll timesheets. In Team → Payroll → Timesheets, review each person’s shifts, hours, rate, and hourly pay. Open shifts show Still clocked in. An open shift from an earlier period stays at the top of that person’s current timesheet, with its start date and time. It contributes no hours or pay to the viewed period; the completed shift belongs to the period in which it started. Payroll operators can add, correct, clock out, or delete another person’s shift, with a required reason. Use Save to correct an open shift’s clock-in while leaving it open, or Clock out and save to close it. Corrections stay in the shift’s history. Paid periods lock their shifts; use the permitted reopen action before correcting one. In Payroll → Settings, choose the pay schedule and its first day. The next three pay periods preview as you change the choices. Overtime settings cover weekly and optional daily thresholds, their multipliers, and the work week’s first day. Overtime applies to hourly pay only. Check that these rules match your state’s wage law.

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Booth rent

For booth renters, the Booth Rent tab tracks each rent agreement, what’s due, and what’s overdue. Rent stays separate from commissions because booth renters run their own book; what they owe you is rent, not a split. The overview counts overdue rent where you can’t not see it. Rent paid in cash or by check is recorded with Mark paid, which stamps who recorded it and when.

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Paying rent (for booth renters)

Booth renters have their own Booth rent page. It opens on the charge that matters: the oldest one still unpaid. If more than one cycle is open, the page says so on the same line, so a rent that slipped never sits quietly behind a newer one. In the iPhone and iPad app, Booth rent is in the main menu, directly under Balance. It carries the whole page: what’s due, paying it, adding or removing a payment method, and automatic payments. Two ways to pay, and each names its rate where you choose it:
  • Bank account. Free. The rent leaves your bank and reaches the salon in about four business days, so it shows as Sending for a few days before it lands. Nothing is marked paid until the money actually clears.
  • Card. Adds 3.5% + 30¢. You see the exact dollars, and the total, on the confirmation before anything is charged.
Adding a bank account uses your bank’s own sign-in and verifies straight away. Cards are added the way you’d add one anywhere else. Both live under Manage, where you can add or remove methods at any time. This works the same on the web and in the iPhone and iPad app, and a method saved on one is there on the other. When a payment clears, you get a receipt.

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Automatic payments

Choose a payment method, turn Automatic payments on, and rent is collected on its due date. You can turn it on or off from the web and from the iPhone and iPad app. Bank accounts are the usual choice: the free option means automatic rent costs nothing. When it’s on, the page simply tells you the next payment date, and you can turn it off from Manage. If a payment doesn’t go through, Sable tries again a couple of days later and once more after that. You’re told each time, and the page shows how many attempts are left, so a card that expired is something you hear about rather than discover. After the third try, automatic payments switch off and both you and the salon owner are told, so nobody is surprised by rent that quietly stopped arriving. Removing the method automatic payments use turns them off, and Sable says so when it happens, so rent never quietly stops collecting itself. With automatic payments off, you get a reminder when rent comes due and a couple of follow-ups if it stays unpaid.

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Review and pay a period

The Pay period tab shows total owed, hourly pay, commission, tips, and adjustments, with a row for each person who has activity. Select a row to open their itemised statement. Services, retail, extensions, hours, tier adjustments, and noted adjustments appear when that person has them. Show all expands a list in place. Statements can be printed or exported, and the period offers summary and detail CSV exports. The totals row shows a dash for any column that is empty for every person. A person’s total is a dash when they have no pay activity in the period; recorded amounts that cancel to zero show $0.00. Clocked in appears beside their name even when the open shift started in an earlier period. When items need attention, Review opens the list: clock out an open shift, set missing hourly pay, or review a long shift. Each open or long shift appears once. Missing hourly pay appears once per person with their total hours for the period. Every open shift shows its start date and time and offers Clock out to payroll operators correcting another person’s hours. Saving a clock-out refreshes the attention list, timesheet, and overview. An open shift prevents marking only the period in which it started paid. Payroll operators can add bonuses, reimbursements, deductions, or hours adjustments to another person’s unpaid statement. An hours adjustment either adds hours or removes them. Every adjustment requires a note and can be edited or deleted while the period is unpaid. Mark paid records that you paid the team outside Sable; it does not send money. It locks the period and records who marked it and when. Later refunds and corrections flow into the next pay period. The most recent paid period can be reopened when permitted. Reading organization payroll, running payroll, and managing pay setup are separate permissions. A payroll viewer can read and export without seeing mutation controls. My pay is read-only and includes the employee’s own statement and past periods. Still stuck? Visit the Help Center to submit a support ticket.